FAQ

Q. What is the shipping time?

A. Free Standard shipping time 7-15 business days.

Express shipping time 3-7 business days.(Free Express on Order over $250)

Q. Do you ship worldwide?

A. Yes. SignalChow offers worldwide shipping.

Q. What payment methods do you accept?

A. We only accept PayPal now.We will gradually open payment methods such as Visa, MasterCard, Discover, American Express cards etc.so stay tuned.

Q. What is your refund policy?

A. Items are eligible for our 30-day refund policy. Please contact our support for more information. You may also refer to our refund policy page.

 

Q. How can I track my order?

A. Once your item(s) have shipped you will receive a confirmation email where you will find tracking information. In order to check the status of your shipment just click here.

Q. Can I change my order?

A. It is possible if the order has not been processed. Any orders that have already been packed or shipped cannot be canceled.